NextGen Healthcare Expands Relationship with InstaMed to Simplify Payment Processing for Patients and Providers

NextGen Healthcare, Inc., a leading provider of innovative cloud-based healthcare technology solutions, announced that it has expanded its long-standing relationship with JP Morgan’s InstaMed with an agreement that will improve payment processing with NextGen®. Pay powered by. InstaMed. This solution increases payment options and convenience for patients who can pay online when visiting providers using the NextGen® practice management solution. This platform also allows healthcare practices to automate the collection and management of all payments and controls in one system. The payment solution is not only convenient but also secure, using best-in-class data encryption protection.

With NextGen Pay powered by InstaMed, we’re taking the friction out of the patient-provider payment experience. Patients want a simple and streamlined process for paying their medical bills; providers want to focus on delivering the best care possible without being mired in collection inefficiencies. Our integrated solution delivers on both needs.”

  Srinivas (Sri) Velamoor, chief growth, and strategy officer for NextGen Healthcare

InstaMed is an industry leader in consolidating healthcare payments along the patient journey. A recent report by InstaMed shows how important payment is to patients. According to this survey, 83% of patients want to continue with the option of specialized and self-care follow-up care. Another 74% prefer to pay medical bills online. Additionally, 74% of millennials would switch providers for a better healthcare experience.

“Expanding our work with NextGen Healthcare is an extension of our long-term relationship built on providing better healthcare experiences for both providers and patients,” said Jon Neal, InstaMed’s head of business development and managing director at JPMorgan. “The need and demand for digital, automated, and convenient payment methods has never been greater. We are excited to see our solution drive real change for providers and patients.”

Several NextGen Healthcare customers have already benefited from InstaMed-powered NextGen Pay, which allows patients to store credit card information in an online portal for quick payments. With improved connectivity, patients can also use Apple Pay® or Google Pay * mobile payment solutions for in-person visits.

“Now our practice is a one-stop shop for patient care,” said Matthew Pierre, CEO of Nashville-based NextGen Healthcare client Loden Vision Centers. “The settlement department can manage, monitor, and collect money in one place. Powered by InstaMed, NextGen Pay improves the entire payment process from start to finish. “

About NextGen Healthcare, Inc.

NextGen Healthcare, Inc. is a leading provider of health technology solutions. We reimagine ambulatory care with award-winning solutions that enable best practices to create healthy environments. We partner with physicians, practitioners, and dental providers on their journey to holistic health and value-based care. Our highly integrated, intelligent, and interactive solutions go beyond EHR and Practical Management to increase clinical quality and effectiveness, enrich the patient experience and drive superior financial performance. We seek to achieve better health care for all.

About InstaMed

InstaMed, a firm of JP Morgan, is part of the Healthcare Payments business, which supports clients in the Corporate and Investment Bank, Commercial Bank, and Chase Business Bank. JP Morgan Healthcare Payments has integrated InstaMed solutions to deliver an end-to-end series of payment, finance, and banking solutions for healthcare organizations of all sizes. InstaMed provides a better healthcare experience and connects consumers, providers, and payers to every healthcare system. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by conducting electronic transactions, streamlining payments and moving healthcare data seamlessly, and improving customer satisfaction. Consumers, suppliers, and payers benefit from InstaMed’s unique healthcare monitoring, integration into any care IT system, robust analysis, and proven scale.