Yext Launches AI-Powered Physician Search Solution to Make Healthcare Provider Search a Seamless Experience

Yext Inc. Find-a-Doc, Yext’s flexible search system built into Answer, helps patients quickly identify their needs on the healthcare website.

When a patient searches for a specialist physician’s specialty, type of coverage, and other criteria, Find-a-Doc will rely on advanced native language processing (NLP) to understand patient questions and return to matching physicians to your criteria. , contact information, as well as helpful tips like “make an appointment” and “get directions.” Unlike traditional search tools, Yext’s solution does not limit the patient to the criteria they can apply but allows flexibility and flexibility so that patients can search for exactly what they want in the native language.

Many healthcare companies are benefiting from Yext’s Find-a-Doc solution, including IHA, a Michigan-based healthcare company that saw a 400% increase in online billing just months after its launch in Yext.

IHA made a change to Yext’s natural language search through a search that “has blue links only with no access to translations, often sending rabbit-shaped visitors to find what they’re looking for,” said Meghan Brescia, strategic manager. by Brand and IHA. We discovered the questionnaire and took the lead in creating some key questions and conversion opportunities.”

Carrie Liken, director of healthcare operations at Yext, said: ‚ÄúToday more patients than ever are exploring online healthcare options, but more often than not, healthcare professionals are making it difficult. They can find the right doctor for your needs. Yext’s Find-a-Doc provides intelligent answers, helping organizations integrate all information about their suppliers into the same search experience. Our goal is to find and select providers with a perfect experience for the patients who want to go. “

About Yext

Next is an AI-based company and aims to transform AI research in the industry. With the explosion of information and data online, you’ve never looked for something more important. However, while the world of marketers has made some innovations over time, the search industry has not. In fact, most search engines rely on traditional search technology that only searches for keywords and generates a list of hyperlinks instead of answering questions. Yext, an AI search engine, provides a state-of-the-art, AI-aware language response system so that when people ask questions about online business, they get immediate answers, not links.